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Jira is Atlassian’s enterprise issue tracking platform. Kasava integrates with Jira Cloud to bring your issues into Products and enable AI-powered issue management.

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Capabilities

Kasava currently supports Jira Cloud only. Jira Server and Jira Data Center are not supported at this time.

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Connecting Jira

1

Navigate to Settings

Go to Settings > Integrations in the sidebar
2

Find Jira

In the Task Management section, locate the Jira integration card
3

Click Connect

Click the green Connect button to start the OAuth flow
4

Select Atlassian Site

If you have multiple Atlassian sites, select the one you want to connect
5

Authorize Access

Review the requested permissions and click Accept to authorize Kasava
6

Connection Complete

You’ll be redirected back to Kasava with a “Connected Successfully” message. The Jira card will show a green connected status.

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What You Can Do Once Connected

After connecting Jira, you can:
  • Sync Jira issues to Products - Link Jira projects to Kasava Products for unified views
  • Use AI chat for issue management - Create and update issues using natural language
  • View issues in Kanban - See Jira issues organized by status
  • Track sprints - View sprint progress alongside other work

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Linking Jira to a Product

To sync Jira issues with a specific Kasava Product:
1

Open Product Settings

Navigate to your Product and click the settings icon
2

Add External Project

In the external projects section, click to add a new link
3

Select Jira

Choose “Jira” as the platform
4

Choose Project

Select the Jira project to sync from your connected site
5

Configure Mapping

Review field mappings and confirm the connection

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Field Mapping

When issues sync between Jira and Kasava:

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Issue Types

Jira issue types are preserved: Custom Jira issue types are imported with their original names.

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Status Mapping

Jira workflow statuses map to Kanban columns based on status category:

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Custom Workflows

For projects with custom Jira workflows, you can configure status mapping in Product settings:
  1. Open Product settings
  2. Go to “Status Mapping”
  3. Map each Jira status to a Kasava column
  4. Save changes
Group similar statuses into the same column for a cleaner Kanban view. For example, “Code Review” and “QA Testing” might both map to an “In Review” column.

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Working with Sprints

Jira sprints sync with Kasava Products:
  • View active sprint progress - See what’s being worked on now
  • Filter by sprint - Focus on specific sprint issues
  • Track velocity - Monitor team throughput over time

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Using Jira in AI Chat

Once connected, you can manage Jira issues using natural language in Kasava’s chat: Example commands:
  • “Create a Jira bug for the payment processing error”
  • “Show me all open Jira issues in the current sprint”
  • “What’s the status of the API redesign epic?”
  • “Move PROJ-123 to In Progress”

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@kasava Commands in Issues

Use @kasava mentions in Jira issue comments to trigger AI-powered actions directly from your workflow.

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How It Works

  1. Add a comment on any Jira issue with @kasava followed by a command
  2. Kasava detects the mention via webhooks
  3. The AI processes your request using the issue context
  4. Results are posted as a reply comment on the issue

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Available Commands

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Command Arguments

Filter the analysis with natural language:
Jira @kasava commands currently support summarization-focused actions. Additional commands like plan, design-doc, and others are available on GitHub, Linear, and Asana integrations.

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Authorization

Jira workspace members in your Kasava organization can use commands. The user adding the comment must have access to the issue.

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Managing the Connection

To manage your Jira connection:
1

Go to Settings > Integrations

Navigate to the integrations settings page
2

Find Jira

Locate the connected Jira card (green background)
3

Click Manage

Click the Manage button to open the management dialog
From the management dialog, you can:
  • View connection status
  • See the connected Atlassian site
  • Disconnect the integration

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Disconnecting Jira

1

Open Jira Management

Go to Settings > Integrations and click Manage on the Jira card
2

Click Disconnect

Click the Disconnect button
3

Confirm

Confirm that you want to disconnect
Disconnecting Jira removes Kasava’s access to your Jira site. Any linked Products will no longer sync with Jira projects. Your Jira data is not deleted.

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Troubleshooting

Ensure you have access to the project in Jira. Check that your Atlassian OAuth token is still valid. Try disconnecting and reconnecting the integration.
Verify that the Jira project is linked to your Product in Product settings. Check that the sync is enabled and the connection shows as active.
If you see an error after authorizing, your Atlassian account may not have permission to authorize third-party apps. Contact your Jira administrator if needed.
Some Jira workflows have required fields or conditions for status transitions. If a transition fails, check the workflow requirements in Jira.

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Permissions

Kasava requests these Jira permissions during OAuth:

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Security

  • OAuth tokens are encrypted at rest
  • Tokens are never exposed in the UI
  • Disconnect anytime from Kasava or Atlassian’s settings
  • No passwords stored

Products

Link Jira projects to Products

AI Chat

Use chat to manage Jira issues

Linear Integration

Alternative: Connect Linear

Integrations Overview

All available integrations