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Navigate to Settings → Templates to customize the output format of @kasava commands for each platform and action type.

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What Are Templates?

Templates control how Kasava formats responses when team members use @kasava commands in GitHub issues, Linear issues, and other connected platforms. Each combination of platform and action type has a template that determines the structure and content of the generated response. For example, when someone uses @kasava summarize on a GitHub issue, the template for the “GitHub + Summarize” combination determines how the summary is formatted. Templates settings page showing platform tabs, action type selector, and template editor

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Accessing Templates

1

Open Settings

Click your avatar in the bottom-left sidebar and select Settings
2

Navigate to Templates

Click Templates in the left navigation menu

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Template Interface Overview

The Templates page consists of several key elements:
ElementDescription
Platform TabsSwitch between GitHub, Linear, and other connected platforms
Action Type SelectorChoose which action type’s template to edit
Variables PanelView available template variables with descriptions
Template EditorEdit the template content
Preview TabSee how the template looks with sample data

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Selecting a Platform

Use the platform tabs at the top of the page to switch between different platforms:
  • GitHub - Templates for GitHub issue responses
  • Linear - Templates for Linear issue responses
  • Asana - Templates for Asana task responses
  • Jira - Templates for Jira issue responses
Each platform may have slightly different available variables based on the platform’s data model.

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Selecting an Action Type

Use the action type dropdown to choose which command’s template to customize:
  1. Click the Action Type dropdown
  2. Select from available built-in actions (Summarize, Document, Plan, etc.)
  3. Actions with custom templates show a Custom badge
Click the + button next to the action type dropdown to create a new custom action type. See Action Types for details.

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Using Template Variables

The Variables panel on the left shows all available placeholders you can use in your template. Variables are inserted using double curly brace syntax: 
{{variableName}}
Common variables include:
VariableDescription
{{title}}The issue or task title
{{description}}The issue body or description
{{author}}The person who created the issue
{{labels}}Applied labels or tags
{{assignees}}Assigned team members
{{content}}Generated AI content for this action
The exact variables available depend on the selected platform and action type. Hover over any variable in the Variables panel to see its description.

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Editing Templates

1

Select Platform and Action

Choose the platform tab and action type you want to customize
2

Edit the Template

Modify the template content in the editor. Use the available variables from the left panel.The editor supports Markdown formatting for rich output.
3

Preview Changes

Click the Preview tab to see how your template looks with sample data
4

Save Template

Click Save Template to save your custom template
Template editor with variables panel and edit interface

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Template Actions

The editor toolbar provides several actions:
ButtonDescription
PreviewGenerate a preview with sample data
Reset to DefaultRestore the original built-in template
Delete CustomRemove your custom template (only shown for custom templates)
Save TemplateSave your changes

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Custom vs Default Templates

  • Default Templates - Built-in templates provided by Kasava. These are used when no custom template exists.
  • Custom Templates - Your organization’s customized versions. When saved, custom templates override the default for all team members.
An alert at the bottom of the editor indicates when you’re using a custom template that overrides the default.

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Previewing Templates

The Preview tab shows how your template will look when rendered:
1

Click Preview Tab

Switch to the Preview tab in the top-right
2

Review Output

The preview shows your template with sample data filled in, rendered as Markdown
Preview updates automatically as you edit the template.

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Resetting to Default

To restore a template to its original state:
  1. Click Reset to Default in the editor toolbar
  2. The template reloads with the built-in default content
  3. Click Save Template to save the reset, or continue editing

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Deleting Custom Templates

To remove a custom template and revert to the default:
  1. Click Delete Custom in the editor toolbar (only visible for custom templates)
  2. Confirm the deletion when prompted
  3. The default template will be used going forward

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Best Practices

  1. Keep it concise - Responses should be scannable and actionable
  2. Use consistent formatting - Maintain similar structure across action types
  3. Include context - Reference issue metadata like {{title}} and {{labels}}
  4. Test thoroughly - Preview templates with different scenarios before saving
  5. Document conventions - Let your team know about any custom templates
Custom templates apply organization-wide. Coordinate with your team before making significant changes.

Action Types

Create custom @kasava commands

Integrations

Connect platforms for templates